Logo with a large letter C and letter H separated by a vertical line, with 'CANFIELD HOUSE' written below.

POLICIES

  • Reservations can be made online or by phone at (231) 970-0335. Room rates are confirmed at booking, and a written confirmation is emailed.

  • Our lodging rates are based on double occupancy, which means the quoted rate is for up to two guests per room. Please keep in mind that the rates may change at any time before booking. Moreover, all room rates are subject to Michigan State sales tax of 6% and lodging tax of 5%, which will be added to the total cost of your stay. Additionally, there is a $2 fee per night for the Michigan Bed & Breakfast Association (MBBA).

  • A two-night minimum stay is required for all bookings, holidays, and special event weekends between May 1st and Nov 1st. Please check with the innkeeper for any special accommodations.

  • Reservations require a 50% deposit of the entire reservation. The deposit will be processed on the same day as the reservation. The remaining balance will be charged to the credit card on file 14 days before arrival.

  • We accept Visa, Mastercard, Discover, and American Express as payment methods for reservations. A valid credit card number must always be on file for security purposes. If you have a gift certificate, you can use it to make your reservation by calling the inn between 10:00 a.m. and 7:00 p.m. EST or by entering your gift card code during checkout. Please note that gift certificates are considered as a form of payment.

  • At Canfield House, ensuring the safety and comfort of our guests is our top priority. We strictly enforce a smoke-free policy in all indoor areas and porches of the property. This policy outlines that using open-flame devices such as candles, incense, and essential oils (diffusing, vaporizing, etc.) is strictly prohibited. Furthermore, the use of cigarettes, cigars, e-cigarettes, and marijuana is also not allowed as per the Michigan State Laws. Please note that using these items and activities can activate the smoke alarm, adding an additional safety and cleaning fee of $300 to your bill. We appreciate your cooperation in this matter.

  • At The Canfield House, children are welcome to stay. Please note that the maximum occupancy per room is two guests, excluding children under 3.

  • While we are pet lovers, we do not allow pets to visit or stay overnight at the Canfield House. However, we fully recognize and comply with the Americans with Disabilities Act (ADA). Service dogs trained to do work or perform tasks for the benefit of an individual with a disability are welcome at our inn.

    If you require the assistance of a service dog, please inform us at the time of reservation so we can make the necessary accommodations to ensure a comfortable stay.

    For guests who are traveling with pets, we are more than happy to assist you. We can provide recommendations for local boarding facilities where your furry friend can be well taken care of during your stay with us.

    Thank you for your understanding and cooperation. If you have any questions or need further assistance, please let us know.

  • Check-in time is between 4 PM to 8 PM. Please confirm your expected arrival time via email or text message. Alternatively, you can respond to the reminder email 48 hours before arrival. If you arrive before check-in, you can park your vehicle in our secure private parking lot. The innkeeper may accommodate early check-ins based on availability with a fee of $30.00 per room. Please get in touch with us in advance if you wish to arrange an early check-in.

  • Please note that the check-out time is 11 a.m. Late check-outs beyond this time will result in a fee of $50, which the system will charge to the credit card on file. However, if you wish to enjoy your last day in Onekama, you are welcome to use our parking lot until 3 p.m.

  • We understand that travel plans can change. As a small inn, cancellations can significantly impact our ability to rebook rooms, so we appreciate your understanding of the following policy:

    More than 30 days before arrival: Reservations may be canceled for a refund less a $50 processing fee.

    15–30 days before arrival: The reservation deposit will be issued as a Canfield House Gift Certificate, valid for two years from the date of issue.

    14 days or fewer before arrival: The full reservation amount is non-refundable and will be charged to the card on file.

    Reservation Changes

    If you need to postpone your stay and notify us more than 14 days before arrival, your deposit may be transferred to a Canfield House Gift Certificate valid for two years, allowing you to return at a future date.

    Early Departures & No-Shows

    Guests who depart before their scheduled checkout date are responsible for the full reservation amount.

    No-shows will be charged the full reservation amount.

    Thank you for supporting our small, independently owned inn. We are committed to providing exceptional hospitality and appreciate your understanding of these policies.